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No one wants Customer Service Customer Service Manifesto
Availability: In stock
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AED 71.11
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AED 67.56
Every year companies spend billions of dollars on customer service every year yet customers are more dissatisfied with customer service than ever. In this book Amas examines a simple premise what if customers never wanted customer service to begin with? What if all they want is for your product and service to just work and when it fails you do ALL the work. No one wants Customer Service guides companies through a journey to eliminating most of customer Service and making what is left smarter, so customers do not carry any of the burden.
Publisher Name | Bien Publishing |
---|---|
Author Name | Hagendorf, Col |
Format | Audio |
Bisac Subject Major | BUS |
Language | NG |
Isbn 10 | 0578227258 |
Isbn 13 | 9780578227252 |
Target Age Group | min:NA, max:NA |
Dimensions | 00.90" H x 00.06" L x 00.00" W |
Page Count | 70 |
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