Review of Alleged Consult Mismanagement at the Phoenix VA Health Care System
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The Department of Veterans Affairs (VA) Office of Inspector General (OIG) initiated this review of alleged consult management issues at the Phoenix VA Health Care System (PVAHCS) in response to allegations reported to the OIG by the House Committee on Veterans' Affairs in July 2015. These allegations, communicated by a confidential complainant, were received about one year after the OIG published a report confirming allegations of patient care delays, wait times, and problematic scheduling practices at PVAHCS. We reviewed these more-recent allegations that PVAHCS staff inappropriately discontinued and canceled consults, management provided staff inappropriate direction, patients died waiting for consultative appointments, more than 35,000 patients were waiting for consults, and other allegations received during our review, to assess the adequacy of managing patient consults at PVAHCS.
| Publisher Name | Createspace Independent Publishing Platform |
|---|---|
| Author Name | Hagendorf, Col |
| Format | Audio |
| Bisac Subject Major | LAW |
| Language | NG |
| Isbn 10 | 1539364399 |
| Isbn 13 | 9781539364399 |
| Target Age Group | min:NA, max:NA |
| Dimensions | 01.10" H x 20.08" L x 50.00" W |
| Page Count | 56 |
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